Other Questions

1. How do you get odometer readings?

   We ask for a photograph of your car’s odometer (with your driver’s license visible in the photograph) at the initial purchase, and each 6-month renewal. This lets us confirm your odometer reportings as well as verify that it’s your car. The photos are uploaded from your computer directly to the site during the purchase process.

   MileMeter reserves the right to request additional odometer photos at any time during the policy period.

2. Do you use a black-box to record policyholder driving information?

   No, we do not monitor your driving habits or your vehicles with vehicle-installed tracking devices, because it raises the cost of insurance, and it violates consumer privacy. Instead, by sending us a photo of your odometer, we make use of the tools you probably already have; you car’s odometer, your driver’s license, and your digital camera.

3. Why is MileMeter insurance offered only inTexas?

   We’d love to expand to other states! Unfortunately, the insurance industry and the state authorities which regulate it don’t make it easy. It took us several years to offer MileMeter insurance in Texas. We hope to expand into other state markets quickly, but we expect some obstacles. If you want to help in the meantime, encourage your friends in Texas to purchase a policy from us.

4. Is this an environmentally and socially responsible product?

   Our insurance financially rewards you for driving less. The incentive to drive less will (hopefully) result in fewer tailpipe emissions, fewer traffic injuries, and fewer parking lots. The potential economic, policy, and environmental benefits of mileage-based insurance have led to broad interest: in the United States, it has been championed by the National Organization for Women, studied by the U.S. Federal Highway Administration and the Environmental Protection Agency, and advocated by groups ranging from the National Motorists Association to environmental conservationists. Mileage-based insurance is unique as a product that is equitable, environmental, and responsible.

5. Do you have a privacy policy?

   Please read this policy carefully because when you visit this site you are agreeing to the terms of this policy.

   MileMeter™ takes privacy very seriously. That’s one reason why we worked so hard to create distance-based insurance without vehicle monitoring technology. We are committed to providing you, our customer, with a secure and convenient shopping experience. We do not collect Social Security numbers; we do not perform credit score checks. We believe Social Security numbers should only be used by the IRS and Social Security. Similarly, we believe credit scoring persons for an insurance purchase is unethical and invasive. By submitting your personal information to us on our website to receive an insurance price quote, you give us permission to determine the registered address associated with your driver’s license. We use this information to help create an insurance quote, since where your live/work/drive is an important part of risk evaluation. All information collected by MileMeter™ is used for internal purposes only. We respect your privacy and do not sell, publish, or transfer information to third parties. We do not share email addresses or any other information that we collect through your online shopping with anyone else.
6. I am stationed in Texas with the military. Will you accept my out-of-state driver license?

   If you are currently an active-duty member of the U.S. Armed Forces stationed in Texas, we will accept your out-of-state driver’s license with proof of military I.D. Just call us, and we will ask you to email or fax us a copy of your active military I.D. and driver license.

7. What if I live in Texas but still have an out-of-state driver license?

   Congratulations on moving to Texas! State law gives you 30 days from the date of your residency change to get a new driver license from the Texas Department of Transportation. You need to have a Texas driver license before purchasing a MileMeter policy.

8. What if I am a full-time student in Texas with an out-of-state driver license?

   If you are a full-time student at a university or college in Texas, then you may purchase MileMeter insurance. Just e-mail us with an attachment of your current student ID and we can grant you an underwriting exception which will enable you to buy a MileMeter policy. You must be a current student of a Texas university or college to qualify for this exception.